Payment Methods

 

Last Updated: August 16, 2026

Secure and Flexible Payment Options

Origin Sculpture offers secure and flexible payment options for standard products, made-to-order sculptures, and custom projects.

Standard products with confirmed prices may be purchased through our online checkout. For large-scale or custom sculpture projects, our team will review your requirements and provide a project-based quotation. Payment is requested only after you have reviewed and accepted the quotation.

Payments made through our online store are processed using Shopify Checkout and trusted third-party payment providers. Payment information is handled according to the security standards and privacy practices of the applicable provider.

For information about how we handle personal information, please review our Privacy Policy.

Accepted Payment Methods

Depending on your location, order value, and checkout availability, Origin Sculpture currently accepts:

  • Credit and Debit Cards

  • PayPal

  • Bank Transfer for Approved Large or Custom Orders

Supported card brands and any accelerated payment options available to you will be displayed during checkout.

Bank transfer is not intended for ordinary online checkout unless specifically arranged. For an approved bank-transfer order, Origin Sculpture will provide payment instructions through an official invoice or email from info@originsculpture.com.

For your security, never send complete card details or online banking passwords by email.

Payment for Custom Sculpture Projects

Custom and large-scale sculpture projects are priced according to the approved project requirements, which may include:

  • Sculpture material;

  • Dimensions and proportions;

  • Design complexity;

  • Surface finish or patina;

  • Custom base or pedestal;

  • Structural or installation requirements;

  • Packaging and delivery location; and

  • Other selected options.

The usual payment process is:

  1. Submit your sculpture requirements or project inquiry.

  2. Receive and review a project-based quotation.

  3. Confirm the quotation and applicable payment terms.

  4. Complete the required payment.

  5. Review and approve the applicable CAD or 3D drawing.

  6. Production begins after the required payment and final design approval.

The final price may change if the dimensions, material, finish, base, design, delivery location, or other specifications are changed after the original quotation.

Requests made after drawing approval may result in additional charges and an extended production schedule.

Deposits and Progress Payments

Depending on the size and scope of a custom project, Origin Sculpture may require:

  • Full payment before production;

  • An initial deposit followed by a balance payment; or

  • A project-specific progress payment schedule.

The applicable payment terms will be stated in the quotation, invoice, or written project agreement.

A quotation or inquiry does not reserve production capacity. Production begins only after the required payment has been received and the final design requirements have been confirmed.

How Discount Codes Work

If you have an eligible discount code:

  1. Enter the code in the Discount Code field at checkout.

  2. Select Apply.

  3. Confirm that the discount appears in the order summary before completing payment.

Please note:

  • Discount codes must be entered before checkout is completed;

  • Each code is subject to its stated validity period and eligibility requirements;

  • Some products, custom quotations, shipping charges, or promotional items may be excluded;

  • Discount codes cannot be applied retroactively after an order has been completed; and

  • Multiple discounts may be combined only when the applicable promotion and checkout settings allow it.

Custom sculpture quotations may already reflect project-specific pricing and may not be eligible for additional promotional discounts unless confirmed in writing.

Payment Authorization and Review

Submitting payment does not always mean that the payment has been fully completed or that the order has entered production.

A transaction may be:

  • Authorized and awaiting capture;

  • Pending confirmation by the payment provider;

  • Held for a routine security review; or

  • Declined by the card issuer or payment provider.

We may request reasonable verification or contact you if an order requires additional review. Origin Sculpture will never request your complete card number, card security code, or online banking password by email.

If Your Payment Is Unsuccessful

If your payment cannot be completed, please:

  • Confirm that your billing address matches the information held by your bank;

  • Check your card number, expiration date, and security code;

  • Confirm that sufficient funds or credit are available;

  • Ask your bank whether international or high-value online transactions are permitted;

  • Try another supported payment method;

  • Disable any browser extension that may interfere with checkout; or

  • Retry using a different browser or device.

For a high-value order, your bank may require additional authorization before approving the transaction.

If the issue continues, contact info@originsculpture.com. Please provide your name, order or quotation number, and a brief description of the error. Do not send complete payment-card or banking credentials.

For an eligible large or custom sculpture project, we may provide an alternative invoice or bank-transfer arrangement after verifying the order.

Order and Payment Confirmation

After an online order is submitted, you should receive an order confirmation email at the address provided during checkout.

Please review the confirmation carefully, including:

  • Customer and delivery information;

  • Product and selected options;

  • Dimensions and finish;

  • Base or pedestal selection;

  • Amount paid or payment status; and

  • Any applicable next steps.

An automated order confirmation acknowledges receipt of your order. Custom and made-to-order sculptures may still require review of the selected specifications, quotation, payment status, and final drawing before production begins.

If you do not receive an email, check your spam or junk folder and verify that the email address entered at checkout is correct.

Production Timeline

The estimated standard production and delivery period is approximately 9–12 weeks after final drawing approval.

The timeline begins after:

  • The required payment has been received;

  • The design and specifications have been confirmed; and

  • The applicable CAD or 3D drawing has received final approval.

The schedule may vary according to material, size, finish, design complexity, order volume, and delivery requirements. Any expedited production or shipping request must be reviewed and quoted separately.

Currency and Additional Charges

The currency used for an order will be displayed during checkout, on the quotation, or on the invoice before payment.

Your card issuer, bank, or payment provider may apply:

  • Currency-conversion charges;

  • International transaction fees;

  • Bank-transfer fees; or

  • Other provider-specific charges.

The applicable financial institution determines these charges and are not controlled by Origin Sculpture.

Shipping, taxes, duties, and other project charges are handled according to the accepted quotation and our Shipping & Delivery Policy.

Payment Refunds

Approved refunds are returned according to our Refund and Cancellation Policy and are generally issued to the original payment method where possible.

Processing times may vary depending on the bank, card issuer, payment provider, currency, and destination.

Custom and made-to-order products may be subject to different cancellation and refund conditions once design or production work has begun.

Payment Assistance

For questions about payment, invoices, quotations, or high-value custom sculpture orders, contact:

Origin Sculpture
Email: info@originsculpture.com

Please include your order or quotation number whenever available.